Every now and then, I have to explain what Business Process Management (BPM) means and why it is important for the business. I have never managed to do an elevator speech on this one: BPM seems so abstract to everyone that it takes me forever to only give an overview. If you have ever been in a similar situation and wondered how to describe all the benefits of BPM, this article is for you.
My name is Irina Korova and I am a Business Process Manager based in Berlin, Germany. My specialty is establishing, analyzing, and improving the Quality Management Systems of IT companies via process design, implementation, audit/assessment, continuous process improvement, and restructuring the IT organization to support its chosen operational and business model.
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Quote of the Week
“A business, like an automobile, has to be driven in order to get results.”
B. C. Forbes